Learn More About Diversity

How Inclusive Language Helps Professionals

Play Video about How Inclusive Language helps professionals

How Inclusive Language Helps Business Leaders

Play Video about How inclusive language helps business leaders

Tips for Getting Started with The Inclusive Language Handbook

Play Video about Getting started with The Inclusive Language Handbook

Diversity Beyond the Checkbox-Inclusive Language Course

Good business relies on one thing- communication. We communicate to teach, to market, to inspire, and so much more. But what if in that communication, we are unknowingly offending our audience? What you may not realize is that a lot of everyday, commonplace phrases are rooted in discrimination, assumptions, and bias. By being intentional with our language, we can create environments where people feel valued and respected.

Diversity Beyond the Checklist

What is The Diversity Movement?

The Diversity Movement helps organizations deliver real-world business outcomes through diversity, equity, and inclusion. Combining data, technology, and expert content, we deliver an employee experience product suite powered by our work with 100+ organizations.

Diversity in the News

Can I Still Use Sir and Ma’am? When Should I Use Mr., Mrs., Ms., or Mx? What to Do When You Don’t Know Someone’s Gender
People at a shopping mall walking in retail
Healthcare provider and patient
DEI in the Finance sector.  How to build Trust and develop inclusive language
Say This, Not That: A Guide for Inclusive Language

Inclusive language…what does it mean? Inclusive language means finding ways to name, honor, and value experiences and identities. Increasing the inclusivity of our language means striving to understand the ways that language often unconsciously makes assumptions about people and unintentionally reinforces dominant norms around gender, sexual orientation, race, class, ability and disability, age, and more.

Let’s Nix Latinx: Latine is the Word You Were Already Looking For

Over the last decade, ‘Latinx’ has become a blanket term of reference for all people of Latin American heritage. While many people have adopted this term with the positive intent of using more inclusive language, I’m here to give you a Cuban American perspective on why your organization should avoid using ‘Latinx’ almost entirely, and give a few suggestions for alternative ways of communicating the same thing.

Still use sir and Maam
Can I Still Use Sir and Ma’am?

For years, the traditional business communication advice has been to use “Mr.” for a man and “Ms.” for a woman. However, now we know that those forms of address aren’t fully inclusive because they don’t include people outside the binary categories “man” or “woman.” Even the recent addition of “Mx.,” for someone who is nonbinary or genderfluid, doesn’t actually solve the problem, and for many people, it feels inauthentic and uncomfortable.

Inclusive Language in the Retail Industry: Customer Service and More

Business leaders know that communication is essential to success. You might take time to polish your presentations and sales pitches, but what about your everyday conversations? And what about the rest of your staff? All these casual interactions can say a lot about company culture. In fact, the words you choose can make or break your business, especially in the retail industry.

Inclusive Language in Healthcare
Inclusive Language in Healthcare: Improve Outcomes With Better Communication

In healthcare specifically, inclusive language has the tremendous potential to reduce inequities, improve outcomes, and create safer, healthier lives for everyone. That’s why better communication –by which I mean more respectful, affirming, accurate, precise, and relevant communication – is a core recommendation for healthcare professionals from both the CDC and the Agency for Healthcare Research and Quality.

Trust & Inclusive Language in the Finance Sector

To combat this reputational issue, finance professionals should intentionally build a foundation of trust with customers by treating them with respect and professionalism. At the most fundamental level, financial customers are looking for advisers to build meaningful relationships that demonstrate an elevated level of care, authenticity, and integrity. A personalized, compassionate experience can make all the difference.

previous arrow
next arrow

Don’t Wait, Order Your Copy Today!

The Inclusive Language Handbook provides practical, real-world insights and industry-specific guidance to help you use more effective, inclusive language and foster a diverse and inclusive culture.

Buy your copy today!