Exclusive, insensitive, or discriminatory language often causes pain and derision. Using non-inclusive language at work -- or outside of work -- can damage relationships, alienate people, and present an inaccurate view of what you think, value, and believe.
Understanding and practicing inclusive language will help your organization build and retain a diverse, productive, loyal, and dynamic team, and customer base. By committing to use the most respectful terms – and keep learning them as they evolve – you’ll be rewarded with stronger, more trusting relationships and a more enjoyable work environment. Your leadership as an inclusive communicator will help to build a healthy company culture where every person feels welcomed, accepted, and empowered to succeed.